Former Starbucks CEO Howard Schultz made a surprise appearance at the company's Leadership Experience in Las Vegas.

Schultz said he did a "cartwheel in my living room" when he heard Niccol's turnaround plan for the coffee chain.

Starbucks is hosting over 14,000 coffeehouse leaders from across North America at Leadership Experience 2025 in Las Vegas.

By putting their people first, Starbucks is making an investment that should pay off over time.

About two years ago, Starbucks quietly discontinued its beloved raspberry syrup, much to the displeasure of many of the brand ...

Leadership Experience 25 aims to set new customer service standards and reinforce the company's commitment to hospitality.

A big part of Starbucks’ comeback plan is making employees’ lives easier, both through additional human capital and ...

Leader Brian Niccol took over as CEO in September with a plan to return the chain to its coffeehouse roots, focusing on the in-store experience.

Starbucks is piloting a new generative AI assistant in 35 coffeehouses in North America this year to ease the work of their ...

Starbucks plans to roll out a generative artificial intelligence assistant created with Microsoft Azure's OpenAI platform to ...

This week, Starbucks is hosting over 14,000 coffeehouse leaders from across North America at Leadership Experience 2025 (LE25 ...

A New Era of Leadership and Customer Experience LE25 ... Since launching its Back to Starbucks strategy nine months ago, customers are already feeling the difference, with welcoming spaces ...