Ebay is focusing on AI’s ability to enhance personalization both during customer visits to the site and prior. The company started using generative AI to personalize U.S. emails via its customer ...
Trends move incredibly fast. A product that blows up in the morning can drop in popularity by night. AI models that rely on ...
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Inside eBay’s Quest to Become an AI Leader
EBay, a survivor of the first generation of internet companies, is trying to remake itself for the age of artificial intelligence. The company rode the internet’s early e-commerce boom and the dawn of ...
CEO Jamie J. Iannone stated that eBay "delivered another strong quarter in Q2 with all of our key financial metrics, exceeding both consensus expectations and the high end of our respective guidance ...
For months in early 2025, a tight-knit online community on Reddit had been unknowingly infiltrated by artificial intelligence. It was a corner of the social platform where people practice good-natured ...
Duarte explains that AI-driven personalization has made the days of one-size-fits-all shopping a thing of the past. Advanced algorithms now employ knowledge of user behavior, preference, and purchase ...
In a digital-first era, customer loyalty is no longer an expectation. It’s something that can’t be bought or bribed, but rather earned through intentional action. Yet content marketers can build ...
With data becoming a more valuable business asset than ever, informing decision-making, enhancing operational efficiency, and enabling businesses to gain a competitive edge, hyper-personalization is ...
Most immersive experiences today may feel stale in retrospect. Brands have invested heavily in creating spaces meant to captivate, yet these experiences all replicate the same visual and audio cues, ...
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