One of the most common reactions people have when I talk about my work in addressing passive-aggressive behavior is an impassioned, “Passive aggression is so frustrating! I can’t stand ...

Assertiveness training develops a powerful relational skill set that can significantly enhance confidence, communication, and happiness in interpersonal relationships. By learning to think and act ...

Before we had gaslighting and narcissism, passive-aggressive behavior was considered a major faux pax. It still is and for good reason. But let's back up a second—what exactly is "passive aggression"?

Whether it's from a colleague, a friend, or a family member, having the right comeback to a snide remark can cut the awkwardness and steer the conversation back on track. The key is to maintain your ...

The overbearing mother-in-law The demeaning or insensitive manager The abusive spouse or partner The manipulative friend or coworker And as much as we might fantasize about cutting these people out of ...

The shortest distance between two points is a straight line. We learn that fact in geometry, but it can apply to communication. A clear, straightforward statement or assertive phrase is sometimes ...

The phrases passive-aggressive people use without even realizing it can cause emotional harm and confusion. Just because someone might be expressing negative emotions in a subconscious way, that doesn ...

Effective communication is crucial for achieving successful outcomes in any interaction, whether in the workplace or personal life. But communication is only effective if it’s received. That’s why the ...

Some of the most challenging conversations we have are with our own family members. All, too often, we can treat friends and acquaintances, even total strangers, with more respect than we treat our ...