Q: I don’t understand why Airbnb deleted my account. I’ve been a responsible guest with excellent reviews. Airbnb says I violated its community standards, but I know I didn’t. The only explanation I ...

I made a reservation on Airbnb last year for a three-month trip to France this winter. My host canceled at the last minute, and Airbnb agreed to refund me $728. I have not received the money yet. The ...

DEAR TRAVEL TROUBLESHOOTER: I tried to book a vacation rental through Airbnb while we were traveling in Spain. I received a notification that my Airbnb account had been closed. Christopher Elliott, ...

Like many online platforms, Airbnb stores some personal information like credit cards, so maintaining a secure password is of paramount importance. Airbnb makes it easy to change your password once ...

CLEVELAND — It's the most popular home rental site in the world. And with so many travelers using Airbnb to find cheaper deals than hotels, they're ripe for the picking for scammers. Even the most ...

Airbnb has removed nearly 4,000 accounts globally this year for violating its nondiscrimination policy, a decrease from the 5,100 accounts removed last year. Roughly 1.2 million users were also either ...

A number of Airbnb users had their accounts temporarily deactivated on Wednesday, November 11, after the company suffered a mishap while carrying out routine maintenance on its computer systems.