Looking to get more functionality out of your Echo device? Here's a neat trick: You can use it to make and receive phone calls.

Amazon blames the weird noises users were hearing Alexa make on an issue with the service's text-to-speech model.

Amazon's Alexa devices have been around for years, but does that mean you need to worry about having to replace your older ...

Does Alexa suddenly sound a little different on your Amazon Echo smart speaker? It’s not your imagination: Amazon is rolling out an upgraded version of its virtual assistant called Alexa+ to members ...

Amazon is making a huge overhaul to its Echo devices, but it's not what the users are expecting. Starting March 28, the feature that keeps Alexa voice recordings away from Amazon's cloud will be gone.

It’s a strange world when companies put their AI units into a subscription-based platform to give consumers a bit of an “edge” over free users and access to capabilities that others may not have.

If you're using your Amazon Echo Dot as a speaker, make sure you're double-checking these settings to get the best audio ...

Owners of the Amazon Echo have long had the option for the device to process requests locally, thereby keeping their information off of Amazon’s servers. That functionality is going away starting on ...

Ty Pendlebury is CNET's senior editor for TV and home audio, and author of the daily Insider newsletter. He has rigorously tested, reviewed and written about AV equipment for the company since 2006.