Many spring breakers could face surprise charges from third-party reservation platforms, despite years of efforts to crack down on what regulators and advocates say are deceptive practices. Justin ...

If you've booked a hotel through a platform like Booking.com or Expedia, beware any communication that directs you to confirm your payment details to hold your reservation.

There’s little that makes me more anxious than speaking on a telephone with a human being, so believe me when I tell you that this advice comes from a place of love: It’s worth it to call the hotel ...

No one told my wife and me that planning a wedding would be easy, but we thought reserving a hotel block — a cluster of 10 rooms or more, at a reduced rate, at a hotel where our out-of-town guests ...

Justin Perry was planning a one-night stay in London for early February and booked a room on what he thought was his chosen hotel’s website. It was only after getting a reservation confirmation that ...