We could hear more about Booking Holdings' rationale for eliminating a chunk of Booking.com's customer service workforce when the parent company reports its fourth quarter earnings February 23. It ...

Trevor Baker has almost 20 years experience as a travel writer, having lived in Spain before becoming an award winning investigative journalist. When Catherine Smith* was defrauded out of €2,025 by an ...

The customer hit out on The Guardian's consumer affairs section, as they wrote in begging the newspaper for help and aid. A Booking.com customer has issued a warning to tourists and holidaymakers - ...