Freshworks offers a ready-made, total CRM suite with a robust product line, particularly ideal for solopreneurs and small business owners.

Rocket CRM has released a set of enhancements to its marketing automation system within its customer relationship management ...

Call center representatives use CRM software specifically designed for contact or help centers. These platforms host all customer information, including contact information, interaction history, ...

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SAP plans to extend its CRM offering with the acquisition of Ticket-Web, a German specialist in online ticketing for sports and entertainment venues. Ticket-Web has two main product lines: Entree ...