Walmart introduces major adjustments to store checkout systems, reshaping customer experience and raising questions about ...

In 1986, a company named CheckRobot invented self-checkouts. They claimed to reduce long lines, human interaction, make checkout lanes faster, and reduce labor costs. These self-checkouts reduced ...

Is self-checkout checking out? Target customers are claiming — and complaining — that the popular retailer is removing self-checkout stations from stores. However, Target representatives say that ...

Sam’s Club, the Walmart-owned membership warehouse, is rolling out a major change to its grocery payment system and embracing artificial intelligence (AI). The retail giant plans to phase out ...

Walmart is pulling back on one of its biggest retail experiments after eye-opening data from police revealed just how costly self-checkout can be. At a Supercenter in Shrewsbury, MO, Walmart abruptly ...

For months, self-checkout lanes have gradually disappeared from some stores, while others have implemented item limits or reconfigured the kiosks—all in an effort to curb one issue: theft. In February ...

Retailers’ losses are more than double when they implement self-service checkouts or mobile scanning technologies, a report from Leicester University in the United Kingdom found. Researches ...