Lee Davis is a tech analyst who has been covering the document imaging industry for over five years. Currently, Lee is the Associate Director of Software and Scanners at Keypoint Intelligence, where ...
The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. Let’s start by defining what ...
I was recently reminded how important customer service and simply caring about the customer is for any business. My husband and I had our first child in November, and as parents do, we’ve purchased a ...
NEW YORK--(BUSINESS WIRE)--UiPath (NYSE: PATH), a leading enterprise automation software company, today announced that it has received the 2021 NorthFace ScoreBoard Service Award℠ (NFSB) from the ...
LOS ANGELES--(BUSINESS WIRE)--Broadvoice, an omnichannel contact center platform and unified communications provider for small and mid-market enterprises and BPOs, announced the Broadvoice Success ...
One of the most ubiquitous developments in the customer service business over the past decade is the growth in the number of ways that customers can engage with a company when they have an issue. From ...
What businesses have the top customer service according to consumers? USA TODAY, in collaboration with Plant-A Insights Group, presents America's Customer Service Champions 2024. It recognizes ...
When reviewing job growth and salary information, it’s important to remember that actual numbers can vary due to many different factors—like years of experience in the role, industry of employment, ...
Six businesses were honored for their commitment to customer service at the Better Business Bureau of Southern Colorado‘s annual Night of Excellence gala, held Thursday evening at the Flying W Ranch.
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