Connect AI agents with customers, staff, and existing IT systems into a network of predictable agents that automate work across the enterprise This screenshot of Pega Agentic Process Fabric shows how ...

Martin LaMonica is a senior writer covering green tech and cutting-edge technologies. He joined CNET in 2002 to cover enterprise IT and Web development and was previously executive editor of IT ...

Automation is on the to-do list of many CIOs, accelerated in part to bridge gaps left by pandemic-related layoffs and work-from-home mandates. But when business processes span applications from ...

This screenshot shows how an AI agent on the Pega Agentic Process Fabric can be embedded onto a self-service portal to the benefit of employees and customers. Connect AI agents with customers, staff, ...