Caitlin O'Kane is a New York City journalist who works on the CBS News social media team as a senior manager of content and production. She writes about a variety of topics and produces "The Uplift," ...

That's not what they ordered! A flurry of furious Forever 21 customers claim that the fast fashion retailer included samples of Atkins diet bars along with their recent online orders of plus-size ...

It’s been a rough month for clothing brands and customer backlash. Last week, State Champs called out H&M over a similar shirt design. Now, Forever 21 is facing the result of choosing to include ...

It's not uncommon for companies to send free samples or test products with online orders. But Forever 21 made an incredibly offensive choice recently by stuffing diet bars into its packages, including ...