AI-powered autonomous checkout isn't coming. It's already here, and it's growing fast. For shoppers, it offers something genuinely valuable: a frictionless path through retail. But the best systems ...

As part of a pilot program to explore the possible future use of grab-and-go shopping technology, Wakefern Food Corp. launched an artificial intelligence-powered convenience store at its corporate ...

When people have asked me over the past year or two what's the next big thing in cloud computing, my answer has always been, business transformation. Now I have a new, more specific answer: ...

For more than a decade, I've been writing about Frictionless Enterprise as an overarching framework for planning an enterprise digital strategy. This article sets out the essential principles of this ...

Parking. It’s an issue that impacts everyone who owns a car. People might not think about it or talk about it, but it certainly can be one of those daily frustrations that ignites stress.

Today’s firms are striking an ever more flexible pose, from modular workspaces, open plan offices and hot-desking, to looser organisational designs. The freelance economy is blurring the borders of ...

The proper goal of digital transformation is not to swap out technologies or adopt new models of engagement, it is reinvention of the enterprise itself What is the goal of digital transformation? For ...