Another added: 'Our hotel would inform customer that because they are moving booking 24 [hours], they won't be able to future cancel it again. 'All the notes were put on the system and if there ...

Also, note the cancellation policy ... It's a good idea to call the hotel directly after booking to ensure your needs will be met.

The dinner, which was slated for next Monday, was earlier delayed by more than a week after the Regal Hongkong Hotel in Causeway Bay told the group last Thursday it had to cancel the booking due ...