National Grid is hosting a series of customer assistance events throughout October to help residents manage their energy ...

THE VERY BEGINNING. ALL RIGHT, BEN, WHERE’S THE MONEY? SO ON THIS BILL, NATIONAL GRID TELLS CUSTOMERS THEY GOT A DISCOUNT AND IT SAYS IN WHAT SECTION THEY CAN FIND IT. BUT THE PROBLEM IS THERE’S ...

National Grid is offering in-person and virtual assistance to help Massachusetts residents manage their energy bills, according to a community announcement. The company is hosting Customer Assistance ...

National Grid electric customers may soon see millions returned to them after Massachusetts regulators penalized National Grid for a slew of customer complaints. A spokesperson for the Department of ...

Mass. (WPRI) — National Grid and Eversource have proposed reducing delivery rates for natural gas bills by 10% in March and April for residential customers. The Massachusetts Department of Public ...

SYRACUSE, N.Y. — More than 2,000 National Grid customers are without power in Syracuse on Wednesday. According to the National Grid, the outage was first reported around 1 p.m. National Grid estimates ...

National Grid is reporting that the outage numbers in Onondaga County have dropped significantly since Saturday afternoon. Onondaga County is still experiencing 434 outages according to National Grid.

Massachusetts residents are experiencing sticker shock as natural gas bills skyrocket. The state Department of Public Utilities mandated a 5% rate cut for March and April, but utilities will be able ...

Fueled by outrage from customers, National Grid announced Thursday night that it is backtracking on its plan to charge interest when offering natural gas bill reductions next month.The company said it ...

The New York State Public Service Commission has approved National Grid’s plan to raise gas and electric rates for upstate customers, a package totaling nearly $1 billion over the next three years.