Self-checkout takes work once done by retail employees and makes consumers do it. That's something many retail chains try to sell as a positive, rather than a spending cut. "Self-checkout technology ...

Checkout counters in dozens of Walmart stores across the country have quietly shifted from open access to strictly controlled express lanes, and the reaction from everyday shoppers has been sharp.

As theft surges and lawmakers move to regulate automated checkout lanes, major retailers are rethinking the technology that once promised to revolutionize shopping. Walmart is quietly rolling back one ...

Checking out from a grocery store used to be a relatively simple thing. You waited in line, then a person scanned your items, you paid — maybe even by writing a check — and then went on your way. Some ...

Walmart is quietly rolling back one of retail’s most visible experiments. The world’s largest retailer has removed self-checkout machines at additional store locations, most recently at a South ...