Innovation in hotel payments is currently centered on two key shifts: the rise of asynchronous payment flows and the ...

NEW YORK -- Hilton Hotels, which installed self-service kiosks at the Hilton New York and Hilton Chicago earlier this year, reported that after a few weeks, 10% to 12% of arriving guests are using ...

Some hotels are experimenting with virtual check-ins, though many guests still prefer in-person service. Major hotel chains like Hilton, Hyatt, and Marriott offer mobile check-in options through their ...

OYO said the ChatGPT-powered virtual front desk solution will reduce waiting time for partner hotel’s customers by offering a five-minute check-in experience According to the unicorn, the self ...

Budget hotel chain Travelodge is considering expanding its self-serve hotel concept, where guests never have to speak to a single member of staff. The company launched its first "hybrid" hotel last ...