ChatGPT has been on a roll lately, landing integration into Discord, Slack, and Snapchat. The usefulness of incorporating this generative AI model into these apps seems like a reach, but it may find a ...

When Microsoft announced that it was rolling out a new Chat mode within Bing, I joined the waitlist almost immediately. But even though I was among the privileged few to gain early access, I found ...

There’s no definitive choice when deciding between chatbots and virtual assistants for your customer service strategy. The best option depends on your specific needs. Both chatbots and virtual ...

What Microsoft was working on with Bing Chat has evolved into something much more – Windows Copilot. Copilot is an AI-powered virtual assistant, much like Google Assistant on the Pixel, except with ...

Some AI leaders say everyone will have an AI personal assistant in the near future. Since ChatGPT launched, users have integrated it into their personal and work lives. Some are using AI to plan ...

The landscape of the legal industry is changing rapidly. Like most industries in the digital age, the legal profession seeks new and innovative ways to streamline operations and provide the best ...

After scrambling to launch bots in the early pandemic, banks including Fifth Third and KeyBank are taking the time to thoughtfully design intelligent digital assistants with better navigation and ...

The AI-powered ‘knowledge navigator’ syncs your documents, emails, and more to create summaries and even suggestions. The AI-powered ‘knowledge navigator’ syncs your documents, emails, and more to ...

Clients hire virtual assistants to tasks off their plates. VA’s support and sometimes run the back end of a client’s business so that the founder can concentrate on growth and high-level strategies.

Ossisto launches an AI-powered e‑commerce virtual assistant platform that unifies store ops, customer service, and ...