Here’s the scenario: You’re finishing up your latest HTML Help project…no more late nights or weekends…back to a “normal” 50-hour work week. That’s when the development team lead strolls into your ...

Editors Note: This Web Page Copy Deck template is one in a series of templates to help readers plan and manage communications and content management activities, resources and deliverables. We welcome ...

This chapter from Steve Hudson’s Work in Progress on Advance Word Usage covers topics such as when to use (and when not to use) master documents, as well as “The Ten Heretical Rules of Masters,” which ...

Editor’s Note: The following piece, by Jean Hollis Weber, is part of our collection of “classics”–articles that stand the test of time no matter how many technologies come and go. Don’t forget to ...

I once received a long writing sample from a technical communication applicant who had written about a complex medical device. The sample demonstrated all the marks of quality: clean and consistent ...

Editors Note: This eLearning Standards and Style Guide Template is one in a series of templates to help readers plan and manage communications and content management activities, resources and ...

This week, Google launches the second Season of Docs (GSoD) program, where technical writers of all levels of experience team up with developers of free and open-source software (FOSS) to improve ...

Editor’s Note: Mark Baker begins his ongoing series on Structured Writing by framing a working definition. Look for future articles on the key concepts of structured writing and their practical ...

Editor’s Note: Mark Baker continues his ongoing series on Structured Writing with a deep dive into how writing in the media domain takes advantage of structure to render abstract concepts in concrete ...

In my 30 years as an editor and technical writer, I’ve seen endless examples of how readers can misinterpret texts. In the most egregious cases, I’ve even seen authors misinterpret their own writing, ...

As a creative, I struggle at times with many stereotypical issues other creatives face in the technical writing field. I work best at night, my brain is thinking of zillions of things at once, I ...

Who are you? What’s your background? What do you do for a living? I am a technical communicator, university professor, and management consultant. I started my career in tech comm at Cincom Systems and ...