As AI increasingly shapes how consumers discover products and make purchasing decisions, rich, structured and connected data ...

Ulta Beauty shoppers will soon be able to purchase Bath & Body Works' signature fragrances, hand soaps ​and candles in more ...

There is a better way: an e-commerce customer support platform that uses both AI and human customer service. This hybrid AI ...

Occasions do two things at once. They increase how often consumption happens, driving volume. At the same time, they define ...

Once attendees emptied out their customer experience stories, people started writing as AI users themselves. Their ...

Research across industries, along with the lived experience of nearly every retail executive who regularly speaks with ...

Event-themed and seasonal inventory presents unique forecasting challenges. Purchasing behavior is influenced by team ...

For retail-based logistics operations, the rise of agentic artificial intelligence in supply chain execution needs to happen ...

Sleep Number has filed for Chapter 11 bankruptcy protection and reached a deal to sell its assets to Sleep Country Canada.

Modular supply chain execution platforms have become increasingly valuable. Rather than overbuilding year-round capacity, ...

Walmart announced it has entered into an agreement to acquire Vibe.co, a self-serve CTV ad platform that aims to simplify ...

Synthetic data is no longer experimentation. A Qualtrics survey of more than 3,000 market researchers found that 69 percent ...