The pre-packaged customer service agent can be deployed across channels to autonomously resolve customer issues $2 at a time.

A suspected drug dealer was arrested in connection with a recent overdose surge that claimed two lives and left 15 others ...

A 55-year-old man was arrested twice in three weeks after authorities said he was caught selling cocaine from a home located ...

Paul Regan recorded himself ripping off clients to teach others how to do it, too. Those tapes reveal the inner workings of a ...

Slop.

In this installment, we tackle one of the most commonly asked questions in the entire business: How do filmmakers get an ...

The threats to the local industry that’s keeping millions of our young people profitably employed have been festering for some time now. One of these is the threat of AI on the voice part of our BPO ...

A new book reveals how White House Deputy Chief of Staff Stephen Miller has controlled the Trump administration’s immigration ...

New analysis and firsthand accounts reveal the toll of the crackdown on immigrant communities in L.A. County and beyond.

More than 900 people out of the U.K. have signed an open letter condemning the use of AI clauses in contracts for child voice ...

The new release targets enterprises looking to replace scripted bots and legacy IVR systems with agentic self-service.

Synthflow AI, an Enterprise AI agent platform that automates customer conversations, has entered an exclusive strategic ...