British Airways is our country’s flag carrier and should be a source of national pride, instead it’s beset by delays, ...

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Exclusive: BA customer service told David Muir that ‘As you didn’t have your passport with you, I’m afraid we can’t offer you a refund’ ...

British Airways (BA) has reduced some frequencies and dropped its service between London Heathrow and Kuala Lumpur for the winter season because of durability issues with the Rolls-Royce Trent ...

British Airways has held the first meeting of its new Customer Access Advisory Panel, ... ABTA: Delivering Customer Service Excellence 2025. London, United Kingdom. Jun 2025. 18.

LONDON, Dec 19 (Reuters) - IAG-owned British Airways (ICAG.L), opens new tab has had to make additional changes to its schedules over engine issues, it told Reuters on Thursday after several media ...