In this post, you'll find a listing of 30 work from home jobs with benefits. This includes everything from health insura ...

FedEx Corp. (NYSE: FDX) today announced that Marshall Witt, formerly the chief financial officer of TD SYNNEX, a leading global IT distributor and solutions provider, has been appointed senior vice ...

“Public sector modernization in Australia is being driven by citizens’ expectations for secure and seamless services,” said Michael Gale, partner and regional leader, ISG Asia Pacific. “By rebuilding ...

Zendesk has launched a new autonomous support agent that should solve 80% of support issues without human intervention.

Following SC's E-Funds ruling, Delhi ITAT confirmed Concentrix US has no PE in India. The Tribunal also held that IPLC/link charges are non-taxable reimbursements, not 'royalty' under Article 12 of ...

Marshall Witt, who oversaw the Concentrix spin-off at TD SYNNEX, will take the financial helm at FedEx Freight.

During Zendesk's AI Summit, several major advancements were announced including voice AI agents, video calling, and screen ...

Brooke Furniss, founder and CEO of BZ Consultant Group, discusses how dealers can achieve measurable results from marketing ...

TalkTalk chief operating officer Neil Smith describes its journey out of CX stack complexity towards more empowered contact ...

DialCare cut provider time by approximately 75% for frequently prescribed medications, and overall it's reduced Rx processing ...

Contact centers have evolved far beyond phone banks and scripts. A modern contact center is now integrated with AI, analytics ...

"Our model ensures that European engineers don't just get world-class VNAs—they get them faster and with fewer obstacles," says CEO Irena Goloschokin. "This way, innovation isn't slowed down by ...