Adobe stock is in the spotlight given share buybacks, recent acquisitions, and a pivot with the business model. Read what ...

Salesforce has embarked on an acquisition spree to beef up its artificial intelligence capabilities. But it hasn't convinced ...

The relationship between an advertiser and their media agency rests on a foundation of trust. Trust that recommendations are ...

Anthropic's Claude Tag launched as an AI teammate inside Slack, but some Salesforce employees worry it competes directly with Slackbot and Agentforce.

Learn what Salesforce Agentforce 360 does, how its AI agents work, what it costs, and which businesses should consider or ...

Jefferies' Christopher Wood flags a "DeepSeek moment" as cheaper Chinese models gain ground on Western incumbents The launch ...

Intelligence without structure eventually becomes noise. And in customer success, noise has a very measurable price.

Recommendations depend on confidence, not just content. Here's how search, knowledge graphs, and third-party proof influence AI decisions. This series began with an observation: AI systems don’t ...

CCW showed agentic AI moving deeper into CX platforms. Here’s what IT leaders should know about governance, data, workforce ...

AI and the law (3/3) - making the case for trust with Salesforce Chief Legal Officer Sabastian Niles This is the 30th ...

The next wave of software will be AI-native, industry-specific platforms, writes guest author Richard de Silva who believes ...

Salesforce has reportedly laid off more employees in a fresh round of job cuts. The cuts affected employees across several teams.