Adobe stock is in the spotlight given share buybacks, recent acquisitions, and a pivot with the business model. Read what ...

Salesforce has embarked on an acquisition spree to beef up its artificial intelligence capabilities. But it hasn't convinced ...

Anthropic's Claude Tag launched as an AI teammate inside Slack, but some Salesforce employees worry it competes directly with Slackbot and Agentforce.

Learn what Salesforce Agentforce 360 does, how its AI agents work, what it costs, and which businesses should consider or ...

Intelligence without structure eventually becomes noise. And in customer success, noise has a very measurable price.

Recommendations depend on confidence, not just content. Here's how search, knowledge graphs, and third-party proof influence AI decisions. This series began with an observation: AI systems don’t ...

CCW showed agentic AI moving deeper into CX platforms. Here’s what IT leaders should know about governance, data, workforce ...

AI and the law (3/3) - making the case for trust with Salesforce Chief Legal Officer Sabastian Niles This is the 30th ...

The next wave of software will be AI-native, industry-specific platforms, writes guest author Richard de Silva who believes ...

Salesforce has reportedly laid off more employees in a fresh round of job cuts. The cuts affected employees across several teams.

The tech industry continues to undergo layoffs. Today, news broke that Salesforce is laying off employees. The move comes just days after CEO Marc Benioff said AI was helping the company ship more ...

Salesforce (CRM) slipped even as it doubled down on AI-led monetization. The company signed a definitive agreement on Monday to acquire m3ter, a metering and rating platform focused on ...