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Lost leads? Weak engagement? Fix it with smarter email automation. This blueprint shows you how to maximize every send. The post An email automation blueprint for smarter customer journeys appeared ...

Digital innovation and big data analytics are essential skills for any professional who wants to thrive in the fast-changing and competitive digital economy. But how do you develo ...

2025 is the year to map out customer support strategies that ... your employees with the latest technologies – the journey to customer service excellence is full of possibilities.