‘I would’ve cried: Hotel guest orders room service. Then ‘turn down’ service takes it away
The Main Character of the Week is turn down service—and the mess it made.You go to a hotel, a high-end one at that, and then enjoy a ...
Enabling hotel guests to customize their rooms fosters customer loyalty
Hotel guests who can customize their rooms by selecting the layout, snack bar offerings, and softness of the pillows are more ...
Hotels lean into sleep tourism trend with recovery suites, new amenities aimed at rest
The travel trend of sleep tourism is growing as hotels with major portfolios like Hilton add more programming aimed at ...
This Uninvited Guest Trashed a Hotel Room Before Being Escorted Out
After a long day of filming Komodo dragons in the wild, one unlucky cameraman nearly had to share a hotel room with one. Even ...
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A Single Guest Itinerary ensures that your hotel’s rooms get booked!
Agilysys  is the Property Management Systems (PMS) that is able to provide guests with a Single Guest Itinerary (SGI).