Experts share the common issues with planning trips through places like Expedia and Priceline and how to avoid them.

Hotel Front Office Reservation Procedures. Making sure a front office has clear and consistent reservation procedures is one of the surest ways to increase a hotel's efficiency.

Q. I prepaid for two nights in a hotel through Booking.com.But when I arrived, an employee said their confirmation system was down, and there was no record of the reservation or an ability to ...