Learn what Salesforce Agentforce 360 does, how its AI agents work, what it costs, and which businesses should consider or ...

Intelligence without structure eventually becomes noise. And in customer success, noise has a very measurable price.

Recommendations depend on confidence, not just content. Here's how search, knowledge graphs, and third-party proof influence AI decisions. This series began with an observation: AI systems don’t ...

Scale your enterprise with secure digital labor. Learn how to optimize AI in customer experience using Salesforce's ...

AI and the law (3/3) - making the case for trust with Salesforce Chief Legal Officer Sabastian Niles This is the 30th ...

The next wave of software will be AI-native, industry-specific platforms, writes guest author Richard de Silva who believes ...

Salesforce says it wants to use Fin's team and technology to improve Agentforce, its existing enterprise platform that businesses can use to build custom AI agents that automate tasks.

The tech industry continues to undergo layoffs. Today, news broke that Salesforce is laying off employees. The move comes just days after CEO Marc Benioff said AI was helping the company ship more ...

Salesforce (CRM) slipped even as it doubled down on AI-led monetization. The company signed a definitive agreement on Monday to acquire m3ter, a metering and rating platform focused on ...

Salesforce Inc. gave a revenue outlook for the current period that fell just short of analysts’ estimates, failing to ease the concerns of investors already worried about the possibility that ...