Salesforce launched Agentforce Operations to rebuild back-office workflows for agents because processes built around human ...

Salesforce is opening its platform to React developers. The Multi-Framework beta lets developers build native Salesforce apps with React while using Salesforce authentication, security, governance, ...

Salesforce lets its customers lead its product roadmap with the thinking that if one enterprise customer has a problem, the ...

Companies are adopting AI to accelerate recruitment and strengthen interview preparation, combining automated screening with advanced candidate training tools. Amazon's Connect Talent platform focuses ...

ServiceNow is looking to become an agentic AI orchestration leader. Salesforce has created a great launching pad for AI ...

CEO Marc Benioff is breaking ranks with the prevailing tech-industry message on AI and jobs. He says Salesforce will hire ...

Salesforce used AI agents to cut $100 million in support costs and handle 3 million customer conversations. Now it's ...

Salesforce launched Headless 360 at TDX, opening its CRM platform to AI agents through APIs, MCP tools and CLI commands in a ...

We're actually dis-intermediating Salesforce. We are basically saying, 'Why should I ever log into Salesforce?’. Coming from the guy who’s driven the direction and development of Salesforce’s product ...

ChatGPT may sound confident, but when tested on complex scientific claims, it often guesses and even contradicts itself. Researchers found it struggles especially with spotting false information.

Last month, Block announced a 40% staff reduction — renewing fears about AI's impact on employment. Marc Benioff, the CEO of Salesforce, said Block "has its own unique issues." Benioff's views ...