Conversations about the implementation and deployment of artificial intelligence in the workplace have evolved rapidly in recent years. The focus has leapt in a short time from simple chatbots to ...

Adversaries such as Genesis Panda increasingly want access to merger and acquisition and financial trend data for economic ...

From pilot to scale, experts at CDW, IBM, Microsoft and Qualcomm share their tips for building, training and deploying artificial intelligence agents to drive secure, compliant innovation in financial ...

Contact centers have evolved far beyond phone banks and scripts. A modern contact center is now integrated with AI, analytics ...

Wylie Wong is a freelance journalist who specializes in business, technology and sports. He is a regular contributor to the CDW family of technology magazines. The Houston Texans’ IT department is ...

Without a document management system, small businesses can end up with duplicate, inconsistent or lost documents. These tips ...

Compliance management software enables banks, insurance companies and investment firms to stay aligned with legal and ...

At Cisco WebexOne in San Diego, Cisco president and chief product officer Jeetu Patel, presented a keynote session that ...