Starbucks is reversing its open-door policy after almost seven years, now requiring that people make a purchase if they want ...

Starbucks' top boss made it clear to employees during an internal forum that they need to improve their efficiency in making decisions amid turnaround efforts.

Starbucks has been making big changes as part of its “Big Fix.” Under new CEO Brian Niccol, who took the helm in Aug. 2024, ...

The coffee giant has been making moves to rebrand their stores as classic coffeehouses for communities to “sit and stay.” ...

Starbucks said employees would receive training on enforcing the new policy. The new rules reverse an open-door policy put in place in 2018, after two Black men were arrested at a Philadelphia ...

But what is the new store policy? While Starbucks implemented an “open door policy” in 2018 that didn’t require a purchase to use its stores’ lobby or bathrooms, the coffee chain recently ...

and align with our core identity as a coffee company," Starbucks told USA TODAY in a statement last month. Earlier this year, the company also reversed its open-door policy regarding restrooms ...

Starbucks CEO Brian Niccol wants corporate ... The company’s reversal of its 2018 open-door policy, which allowed customers to sit and use the bathrooms, has sparked backlash.

Starbucks reversing open-door policy to 'prioritize' paying customers The new menu also features a lineup of lavender flavored beverages, including the Iced Lavender Cream Oatmilk Matcha ...

Photo by Rebecca J. Barnabi. Local coffee shops appear not to be following in Starbucks‘ lead by not having an open-door policy and welcoming customers whether they make a purchase or not.